FSCS Office Refurbishment – London HQ
Designing a professional financial services office that projected confidence without ostentation
Visual Overview
Project Overview
Client & Sector:
Client:
FSCS (Financial Services Compensation Scheme)
Sector:
Financial Services / Commercial
Service Lines:
Project Tags:
Commercial Interior
Office
Refurbishment
The Challenge
The Brief and The Reality
The Financial Services Compensation Scheme needed a new London office that was calm, professional, and credible – but explicitly not luxurious. The space needed to serve both client-facing formal environments and a welcoming, functional workplace for staff. Previous office environments had failed to balance these requirements, creating spaces that felt either too corporate or too informal.
The Outcome
How 360DS Approached It Differently
360 DS designed a workplace that creates a seamless flow between public client-facing areas and private staff spaces. The design approach – professional restraint, quality materials without excess – directly reflects the FSCS’s values and regulatory positioning. The result is a workplace that actively communicates what the organisation stands for: professional, approachable, and quietly confident.
Client Outcomes
What Changed For Them
Brand values embedded in the design.
The office now communicates the FSCS's identity through space - professional, calm, and trustworthy - rather than despite it.
Client and staff needs balanced.
Seamless flow between formal client-facing areas and functional staff spaces - both served without compromise.
Brief delivered precisely.
A calm, professional environment that avoids unnecessary luxury - exactly what was asked for, with nothing wasted.